Privacy Policy
Effective Date: October 11, 2026
Last Updated: October 11, 2026
1. Introduction
LCA LLC (“we,” “our,” or “us”), represented by Chor Lee, respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, communicate with us, request our services, or interact with our marketing, customer relationship management (CRM), and SMS messaging systems.
Business Name: LCA LLC
Representative: Chor Lee
Business Address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801
Email: [email protected]
Phone: +36 705985817
Website: [Insert your business website URL]
By using our website or services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
Information you voluntarily provide to us, including:
Full name.
Email address.
Telephone number and mobile number.
Business name and business contact details.
Mailing or business address.
Information submitted through website forms, contact forms, surveys, or booking systems.
Information you provide when communicating with our team.
B. Business and Service Information
When you inquire about or use our services, we may collect information relating to your business, marketing objectives, service preferences, account details, and communications with us.
C. SMS Messaging Information
If you consent to receive SMS messages from LCA LLC, we may collect:
Your mobile telephone number.
Your SMS messaging consent and preferences.
The date, time, and method of your consent.
Records of messages sent and received.
Opt-out requests and other messaging preferences.
Providing your telephone number does not automatically constitute consent to receive SMS messages. SMS consent must be provided through an appropriate affirmative action.
D. Technical and Usage Information
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, referral URLs, and website interaction data.
3. How We Use Information
We may use collected information for the following purposes:
Providing and managing our digital marketing and related business services.
Responding to inquiries and providing customer support.
Communicating about requested services, projects, and accounts.
Sending appointment reminders, service notifications, and other transactional messages where applicable.
Sending marketing or promotional communications when you have provided the required consent.
Managing customer relationships and business communications through our CRM systems.
Improving our website, services, and customer experience.
Maintaining business records and documenting consent preferences.
Detecting fraud, preventing abuse, maintaining security, and complying with legal obligations.
We will use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.
4. SMS and Other Communications
A. SMS Consent
LCA LLC may send text messages to individuals who have expressly opted in to receive them.
Depending on the consent provided, messages may include service-related communications, customer support responses, appointment or consultation reminders, account notifications, and marketing or promotional messages.
Consent to receive marketing messages is not a condition of purchasing any goods or services from us. Where applicable, marketing and non-marketing SMS consent will be collected separately.
We do not send recurring SMS marketing messages to individuals who have not provided the required consent.
B. Message Frequency and Charges
Message frequency may vary depending on your interactions with LCA LLC and the messaging program to which you subscribe.
Message and data rates may apply. Your mobile carrier's standard messaging and data charges may apply to messages sent to or received from us.
C. Opting Out
You may opt out of SMS communications at any time by replying STOP to a message from LCA LLC.
After we process your request, we will stop sending messages covered by that opt-out, except for any permitted confirmation or legally required communication. You may need to opt in again if you wish to resume receiving messages.
D. Getting Help
For assistance with our SMS messaging program, reply HELP to a message from us or contact:
Email: [email protected]
Phone: +36 705985817
E. SMS Consent Is Not Shared
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
SMS consent, text messaging originator opt-in data, and records of messaging consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Information sharing with service providers or subcontractors is limited to what is necessary to support our business operations, such as customer service, communications delivery, and CRM functionality, subject to applicable contractual and legal protections. These providers are not authorized to use SMS consent information for their own marketing or promotional purposes.
All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except as necessary for permitted messaging support functions or as otherwise required or permitted by law.
5. Data Sharing Policy
We do not sell your personal information.
We may disclose certain information to the following categories of recipients when necessary for legitimate business purposes:
A. Service Providers
We may share relevant information with trusted vendors that provide services on our behalf, including CRM hosting, website hosting, communications delivery, technical support, analytics, and information security.
These providers may process information only as needed to perform their services for us and subject to applicable contractual obligations.
B. GoHighLevel
We use GoHighLevel as a customer relationship management and business communications platform. GoHighLevel may process information on our behalf to support contact management, forms, workflows, customer communications, and SMS messaging functionality.
Information processed through GoHighLevel is subject to the applicable platform terms, privacy documentation, and contractual arrangements.
C. Legal and Security Requirements
We may disclose information when reasonably necessary to comply with applicable law, legal process, or valid governmental requests; protect our rights or property; investigate suspected fraud; or protect the safety and security of our users and business.
D. Business Transfers
If our business undergoes a merger, acquisition, restructuring, or asset sale, information may be handled as part of that transaction, subject to applicable privacy laws and protections.
E. Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted when necessary to provide our services. All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share SMS opt-in data or messaging consent with third parties or affiliates for their own marketing or promotional activities.
6. Cookies and Tracking Technologies
Our website and third-party service providers may use cookies, pixels, tags, and similar tracking technologies to:
Operate and maintain website functionality.
Remember user preferences.
Understand website traffic and visitor behavior.
Measure marketing and advertising performance.
Improve our website and services.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent for non-essential cookies or tracking technologies before using them.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
These measures may include access controls, account permissions, secure service providers, and other appropriate security practices.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.
You are responsible for taking reasonable precautions to protect your own devices, accounts, and login credentials.
8. Third-Party Services
We may use third-party platforms and service providers to support our operations, including:
GoHighLevel: CRM, contact management, workflow automation, and communications.
Website hosting providers: Website hosting, form submissions, and website operations.
Communications providers: Delivery of SMS messages, emails, and other communications.
Analytics and advertising providers: Measurement of website usage and marketing performance, where applicable.
These providers may process information according to their own applicable privacy policies and their arrangements with us.
Our use of third-party processors does not authorize them to use SMS consent or text messaging originator opt-in data for their own marketing or promotional purposes.
We are not responsible for the independent privacy practices of third-party websites or services that we do not control. We encourage you to review their privacy policies where appropriate.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and legal records, resolve disputes, and enforce our agreements.
SMS consent and opt-out records may be retained for a reasonable period after a messaging relationship ends to document consent, honor opt-out requests, and demonstrate compliance with applicable requirements.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Object to or request restrictions on certain processing activities.
Withdraw consent for communications where processing is based on consent.
Opt out of marketing emails or SMS messages.
Request information about certain disclosures of your personal information.
Lodge a complaint with a relevant privacy or data protection authority.
To exercise an applicable privacy right, contact us at [email protected].
We may need to verify your identity before fulfilling certain requests. We will respond in accordance with applicable law.
Withdrawing consent to receive marketing messages does not affect the lawfulness of processing conducted before withdrawal. Opting out of SMS messages will not necessarily stop other communication channels unless you separately opt out of those channels.
11. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information online from children under the age of 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information, as required by applicable law.
12. International Data Processing
Our service providers may process or store information in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate steps to protect personal information transferred internationally.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the beginning of this document. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this Privacy Policy periodically.
14. Contact Information
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:
LCA LLC
Representative: Chor Lee
Address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801
Email: [email protected]
Phone: +36 705985817
For SMS-related inquiries, reply HELP to a message from us or contact us using the details above.
This Privacy Policy is intended to describe LCA LLC's privacy practices. It should be reviewed and adapted to reflect the actual services, technologies, data flows, and legal obligations of the business before publication.